"Taft has been more than a media manager for us at the YMCA. He took the time to learn about our mission and amplify our message in the way we would do it ourselves. He speaks our language and understands our organization. These are really important elements in this kind of work. Taft has expanded our reach in the community and helped us grow the number of people who follow us. Taft treats us like friends and he cares about making our social media look outstanding."